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Official Helpdesk & Knowledge Base

Frequently Asked Questions

Browse answers tailored access-wise to your role across statutory operations, trade desk matching, mineral grading, transport fleets, and single-session account security.

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Showing FAQs for:General & Public Access
5 Questions

AITG is a unified digital industrial trade ecosystem established on 24 April 2018. It connects mines, manufacturing plants, transport fleets, industrial service providers, and certified professionals into a transparent, direct transaction network with zero unauthorized middlemen.

Have a specific statutory inquiry or trade requirement?

Our corporate desk responds to all phone inquiries within 4 rings and written communications within 3 business days.