INSURTECH BPO • US & GLOBAL INSURANCE AGENCIES1 - 4 HOUR COI SLA • 99.8% ACCURACY
Scale Your Insurance Agency with 24/7 AI-Assisted Operations
Zero-error Certificate (COI) issuance, AMS policy processing, policy checking, Excel loss runs, and dedicated virtual assistants with 100% licensed human QA review.
Average Certificate Turnaround
42 Minutes
100% within guaranteed 1-4 hour SLA
Quality Assurance Accuracy
99.8%
Dual-analyst audit before dispatch
E&O Protection Record
Zero Claims
11+ years flawless track record
Average Agency Cost Reduction
65% - 70%
Compared to in-house local hiring
Financial & Operational Matrix
In-House Staffing vs. Ancrown Dedicated Desk
| Operational Factor | In-House Agency Staff | Ancrown Dedicated Support |
|---|---|---|
| Certificate Turnaround SLA | 24 to 48 Hours (Backlog delays) | 1 to 4 Hours (15-min express available) |
| Monthly Cost per Processor | $4,500 - $5,500 (Salary + Benefits + Tax) | $1,200 - $1,800 Flat (Zero overhead) |
| E&O Quality Control | Single person review (Prone to human fatigue) | AI OCR + Licensed Dual-QA verification |
| Overtime & Weekend Coverage | Time-and-a-half overtime fees | Seamless 24/7 coverage included |
| Producer & Agent Time | Agents spend 30% time doing paperwork | Producers focus 100% on closing new business |
System Compatibility
Click a system below to inspect workflowsAgency Management System (AMS) Workflows
Vertafore AMS360
Commercial & Personal Lines
Automated ACORD 25 / 28 certificate issuance & eDocs archiving
Carrier Dec-Page extraction and schedule of locations entry
Automated activity logging and renewal task queue management
ImageRight / WorkSmart document indexing with standard agency taxonomy
Real-Time Estimator
Estimate Your Agency's Annual Operations Savings
Monthly Certificate (COI) / Endorsement Volume:300 Items / Month
• Estimated in-house processing cost: $2700/mo
• Ancrown Dedicated Desk cost: $900/mo
• Monthly savings returned to agency: $1800/mo